NAILYMPH — EXPANDED FAQ SECTION

Frequently Asked Questions

1. How do I apply press-on nails?

Applying Nailymph nails is super easy — takes about 15 minutes for all 10 nails.

Here's the step-by-step process:

Step 1: Prep your natural nails

Gently push back your cuticles with the cuticle pusher (included in every order)
Buff your nail bed lightly with the buffer to create a smooth surface
Wipe away all dust with the alcohol wipe (also included)
Wash your hands to remove any remaining residue

Step 2: Find your size

Each Nailymph set comes with 10 nails in different sizes
Test each nail against your natural nail bed
The press-on nail should cover your nail from side to side without overlapping skin
Set aside the nails that fit perfectly

Step 3: Apply adhesive

You have two options:
- Nail Glue (for 2-3 weeks of wear) — Apply a small amount to the back of the press-on nail
- Adhesive Tabs (for 2-7 days of wear) — Stick directly to the back of the press-on nail

Step 4: Apply the nail

Position the nail at a 45-degree angle to your natural nail
Press down firmly and hold for 15 seconds
Do this for each nail
Avoid using your hands for the first 2-3 hours (let the glue set completely)

Step 5: Enjoy!

Your nails are ready to show off
They'll last 2-3 weeks with glue, 2-7 days with tabs

Pro tip: Watch our video tutorial on our website for a visual walkthrough — it makes it even easier!

2. How long do Nailymph nails last?

That depends on how you wear them:

With Nail Glue:

Duration: 2-3 weeks per application
Wear: Can handle daily activities, washing hands, typing, etc.
Reusability: Can be reused 3-4 times (with proper removal and care)
Best for: Long-term wear, events, everyday luxury

With Adhesive Tabs:

Duration: 2-7 days per application
Wear: Good for daily use but not as durable as glue
Reusability: Can be reused multiple times (tabs might wear out first)
Best for: Short events, testing styles, trying before committing to glue

Real-world timeline:

One Nailymph set worn 4 times with glue = approximately ₹200-₹225 per wear
Compare to a salon manicure at ₹1,500-₹2,500 per visit
You save 80-90% on nail costs

Factors that affect longevity:

How carefully you apply them (proper prep = longer wear)
Your daily activities (typing/manual work wears them faster)
How carefully you remove them (rushing removal shortens lifespan)
Water exposure (excessive washing can loosen them)

3. Can I reuse Nailymph nails?

Yes! Reusability is one of our biggest advantages.

How many times can you reuse them?

With proper care: 3-4 times per set
Each wear lasts 2-3 weeks with glue
Total wear per set: 6-12 weeks
Cost per wear: ₹200-₹225

How to reuse:

Soak your hands in warm water for 5-10 minutes (softens the glue)
Apply coconut oil around the cuticle and nail edges
Gently use the cuticle pusher to lift the press-on nail
Don't pull or force — patience is key
Soak in warm soapy water to remove old adhesive
Dry completely before reapplying

Storage:

Keep nails in a cool, dry place (original packaging is perfect)
Store flat, not in a pile
Away from direct sunlight
In a clean container to prevent dust

What ruins reusability:

Harsh removal (pulling or breaking nails)
Improper storage (exposure to heat or humidity)
Excessive water during the wear period
Using low-quality replacement adhesive

4. How do I know what size nails to use?

Finding your size is the most important step for a perfect fit.

The Nailymph difference: Every set includes 10 nails in different sizes so you get nails for every finger. No one-size-fits-all nonsense.

How to find your size:

Visual matching: Each nail in the set is numbered or color-coded — hold them against your natural nails one by one
The perfect fit rule: The press-on nail should:
- Cover your natural nail from side to side WITHOUT touching skin
- Not overlap your cuticle
- Not have gaps on the sides
- Sit flush against your nail bed
Pro tip: Start with your thumb (usually largest) and work down to pinky (usually smallest)

Common sizing mistake: Choosing a nail that's too big (thinking it will stretch to fit). It won't. Oversized nails fall off faster and look unnatural.

If you're between sizes: Choose the smaller size. It's always better to go slightly small than oversized.

Still confused? Email us at nailymph@gmail.com with your nail width in mm or a photo of your nails, and our team will help you identify the right sizes for your next order!

5. What if the nails don't fit me properly?

We've got you covered with our 30-day money-back guarantee.

Our guarantee covers:

Nails that don't fit your nail bed (even after trying different size combinations)
Nails that arrived damaged
Nails that break or don't last as advertised
Quality issues or defects

How to get a refund:

Contact us within 30 days of purchase: nailymph@gmail.com or +91 7737706688
Explain the issue (include photos if possible)
We'll either:
- Send you a replacement in different sizes
- Issue a full refund
- Send you a different design that might work better

No questions asked. Your satisfaction is our top priority.

Pro tip: If sizing is the issue, we recommend trying the adhesive tabs first (cheaper, less commitment) before splurging on glue application.

6. How do I remove press-on nails safely?

Proper removal is KEY to reusing your nails and protecting your natural nails.

The safe removal process:

Step 1: Soak

Fill a bowl with warm water (not hot)
Soak your hands for 5-10 minutes
The warm water softens the adhesive

Step 2: Apply oil

Use coconut oil, olive oil, or any hair/body oil
Apply generously around the cuticle and nail edges
Let it sit for 2-3 minutes

Step 3: Gently lift

Use the cuticle pusher (included) to carefully lift the edge of the press-on nail
Start at the side where the nail is loosest
Push gently — don't force it
If it doesn't budge, soak longer

Step 4: Repeat

Lift each nail slowly and patiently
Once one corner lifts, work around the edges
Never pull straight up or jerk the nail

Step 5: Clean

Soak the nails in warm soapy water
Gently rub to remove old adhesive residue
Dry completely before storing

What NOT to do:

❌ Don't pull or force the nails off (breaks them and damages your natural nails)
❌ Don't use sharp tools that could cut your skin
❌ Don't try to remove them dry (wastes time and hurts)
❌ Don't ignore the cuticle area (this is where most damage happens)

Your natural nails will be fine if you remove carefully. Improper removal is what causes problems — not the nails themselves.

7. Are press-on nails safe for my natural nails?

Yes, absolutely — when applied and removed correctly.

Why Nailymph nails are safe:

Made with gel polish (gentler than acrylics)
Reusable (not permanent extensions)
Come off completely with proper removal
No damage to nail bed if removed carefully

The truth about nail damage: Nail damage happens because of improper removal, not the nails themselves. If you:

Rip nails off forcefully
Use sharp tools on your nails
Leave them on too long without breaks
Don't prep your nails before applying

...then yes, damage can occur.

But if you:

Follow our application steps
Remove gently and patiently
Give your nails a 1-2 week break between wears
Keep your natural nails moisturized

...your natural nails will be completely fine.

Pro tip: Take a break every 4-6 weeks. Let your natural nails breathe, moisturize with cuticle oil, and they'll stay strong and healthy.

8. Can I wear press-on nails to work or formal events?

Absolutely! Our nails are office-appropriate AND event-ready.

For work:

Choose our Minimalist, Classic, or Neutral collections for professional looks
Colors like nude, soft pink, matte finishes read as "polished professional"
They hold up through typing, meetings, and daily tasks
Discreet enough that conservative workplaces welcome them

For formal events:

Our Luxury, Bridal, and Statement collections are perfect
Gold accents, gemstone details, intricate designs photograph beautifully
They last through weddings, receptions, dancing, and celebrations
Comfortable enough to wear for 8+ hours

For parties & nights out:

Glitter, Chrome, Bold Color collections are made for this
Statement nails that start conversations
Designed to look expensive (because the craftsmanship IS premium)

Real customer feedback:

"Wore them to my client meetings — everyone thought they were salon extensions"
"Wore them to my wedding as a bride — lasted perfectly through 12 hours"
"Wore them to a night out — got so many compliments"

9. How is shipping handled? Do you deliver pan-India?

Yes, we ship across all of India with tracking.

Shipping details:

Delivery time: 2-3 business days (pan-India)
Shipping cost: FREE on orders of 3+ sets
Tracking: Every order comes with tracking number
Packaging: Secure, protective packaging (nails arrive perfect condition)
Return shipping: We cover return shipping if there's an issue

Delivery areas:

Metro cities: 2 days
Tier 2 cities: 2-3 days
Smaller towns: 3-4 days

COD available? Contact us at nailymph@gmail.com for COD orders (Cash on Delivery). We can arrange it for select locations.

International shipping? Currently India-only. For international inquiries, email us — we're exploring expansion!

10. Do you offer custom designs?

Yes! Custom press-on nails are one of our specialties.

Custom options include:

Specific color combinations
Personalized designs for weddings or events
Theme-based nails (your favorite colors, symbols, initials)
Occasion-specific designs (engagement, baby shower, birthday, anniversary)
Matching sets for bridesmaids or friends

How to order custom:

Email nailymph@gmail.com with your idea/inspiration
Include reference images if you have them
Tell us:
- What's the occasion?
- What colors do you like?
- Any specific designs or themes?
- When do you need them? (give at least 2 weeks)
We'll connect you with the perfect artist
They'll create sketches for your approval
Once approved, they'll handcraft your custom set

Pricing:

Custom sets start at ₹1,500-₹2,500 (depending on complexity)
Remember: Each set is handcrafted by a professional artist
Turnaround: 2-3 weeks for most custom orders

Popular custom requests:

Bridal nails with specific color palettes
Matching sets for weddings
Personalized initials or names
Festival or seasonal themes

11. What's included in every Nailymph order?

Every order comes complete with everything you need:

✅ 10 press-on nails (in assorted sizes so you get the perfect fit) ✅ Nail glue (strong, long-lasting adhesive) ✅ Adhesive tabs (for shorter wear, gentler option) ✅ Cuticle pusher (for prep and removal) ✅ Nail file/buffer (for shaping and prep) ✅ Alcohol wipe (for cleaning nail bed before application) ✅ Care card (instructions for application, removal, and care)

That's it — you're ready to apply! No need to buy anything else.

12. What makes Nailymph different from other press-on nail brands?

Great question — here's what sets us apart:

1. Handcrafted by professional artists (not factory-made)

Every set designed and painted by experienced nail artists
You can actually meet the artist who made your nails

2. Artist network across India (not a single factory)

We work with 45+ professional nail artists across India
New designs every week from different creative minds
Always fresh, never repetitive

3. Premium quality at affordable prices

Salon-quality designs for 60-70% less than salon prices
Hand-finished with gel polish and UV treatment
Lasts 2-3 weeks per application (reusable 3-4 times)

4. Indian aesthetics & occasions (designed BY Indians FOR Indians)

Our designers understand Indian weddings, festivals, fashion
Not just copying Western Pinterest trends
Collections for wedding season, Diwali, monsoon, everyday wear

5. Transparent & connected

Know who designed your nails
Direct contact with our team (real people, not bots)
Custom designs available from specific artists

6. 30-day money-back guarantee

Not happy? Full refund, no questions asked
We stand behind our quality

7. Sustainable & eco-friendly

Reusable (vs. disposable salon visits)
Supports independent artists across India
Direct-to-customer (reduces waste from middlemen)

Still have questions?

We're here to help! Reach out anytime:

📧 Email: nailymph@gmail.com 📱 Phone: +91 7737706688 🕐 Response time: Usually within 24 hours

Made by nail artists, for every woman across India. 💅✨